Empowerment of Eneco employees with smart solutions

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Eneco is active in the energy sector and is at the center of society. The roots of Eneco date back to the 19th century. In 2007 Eneco was the first energy company to go for a sustainable course and has grown into a leader in the energy transition, both in Belgium and in the Netherlands.

Eneco is one of the largest investors in sustainable energy and works together with millions of consumers and many companies. Eneco puts the energy transition into practice with smart, sustainable and affordable products and services.

As a designer at Eneco, I worked on several projects and concepts to empower employees being more productive and focusing on what is important during a workday. I used a broad set of my skills to help out Eneco such as: user experience design, visual design, motion design, involving user boards and Eneco branding and more.

A selection of projects have been included on this page: collaboration sites, apps, dashboarding and concepting of new ideas.

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Eneco challenged me to design solutions using their brand guidelines. This gave me the challenge to find the thin line between a good but user tested UX and an appealing design according to the Eneco brand guidelines. While designing I had to manage stakeholder such as product owners, brand managers, project managers and the developers or analysts.

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As part of the workplace vision of 2025, I created an animated prototype that demonstrates how an Eneco employee will access relevant information about his workday. Not only information about work but also traffic information or the current weather is shown.

Every Eneco employee will also have a personal assistant called ERICHA, she can help out with booking meeting rooms or finding HR information about absence.

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The RoomFinder app used by Eneco employees allows them to quickly find and book meeting rooms. The app has been build with Microsoft technology such as PowerApps and Common Data Model. The Eneco RoomFinder has been mentioned numerous times by Microsoft as an example on how to empower employees.

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The projects I’ve worked on at Eneco all had a similar design process, which made it familiar process for the stakeholders and allowing for short design iterations. In my role I worked closely with the SCRUM team and a product owner from the Eneco business (such as HR, risk management, branding and so on).

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Design brief
The first step was to create a design brief with design rationale. The briefing sets the “rules of engagement” and makes sure that everyone involved knows where we are heading.: Sketching and concepting
With all the insights and data from users and product owner in mind, I created sketches that showed multiple possibilities to the product owner. With this step, the product owner would be involved and inspired.: User experience design
At Eneco, all the sites and apps are built upon Microsoft technology. This gave the challenge to create a user experience that is feasable but still honored the design brief. During this step I involved the user board as much as possible.: Visual design in quick iterations
Finally, I worked closely with a user board and product owner to create the visual design. Testing the design and tweaking it till the product owner gave the final approval.

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My work at this client and the projects have been nominated and mentioned at the following occasions:

Dutch Interactive Awards 2017 nominee
Microsoft Inspire 2019 mentioned during presention by Microsoft

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Empowerment of Eneco employees with smart solutions

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